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Vinuranto not send any order until it has verified that payment has been madeor that the request for payment by Paypal is accepted.
2.- Delivery Conditions
2.1 The delivery of goods will be made, unless otherwise agreed, without prejudice to the provisions set out below. Until the departure of the goods from our warehouse, the Customer has the full right to modify or cancel your order, except for products that had been customized for the Customer or were commissioned specifically for the client, for which Vinuranto will request to the Customer the acceptance of a budget or written request with special conditions.
2.2 The delivery shall be considered made at the time that the courier has put the product / s available to the Customer and the Customer has signed the delivery receipt document. The client must check the product / s received and present to the same carrier all the caveats and complaints that could be justified in the delivery receipt document, or within 24 hours of receipt, if no damage externally noticeable. Vinuranto may make the delivery before the agreed date and may make partial deliveries if thinks it is appropriate, will produce delivery and passing of risk in terms of the price chargeable on that supply.
2.3 Delivery times are between 2 and 7 days in normal conditions. However, in case of simultaneous requests from different purchasers, that motivated an eventual or permanent end of stock, of a product, the terms may be altered, as they are subject to the order booking and availability and / or supply merchandise from suppliers. Vinuranto will notify the customer as soon as possible of any delay of more than seven days in the schedule, so that he states his intention to maintain or cancel the order. In case that the end of stock be definitive Vinuranto will inform the Customer as soon as possible of an alternative, as similar on its features and price as possible, so that the customer can choose between this or the cancellation of the order, with the subsequent return of amount in case of advance payment. Furthermore, delays of more than 30 days of the delivery date agreed for reasons attributable to Vinuranto give Customer the right to cancel the order, returning, in this case, the quantities that he could have anticipated.
2.4 Vinuranto not liable for the failure to meet its obligations when it is due to things not foreseeable, or even foreseen, were inevitable or impediments beyond their control (in cases of force majeure as fortuitous event), including without limitation acts of government or governmental labor strikes themselves or others or general, lockouts, civil disturbances, earthquakes and any other natural disasters, lack of or inability to obtain raw materials supplies or equipment lack of operation of the facilities etc…
2.5 Except as provided in the General Conditions Vinuranto not be liable for any damages that may arise from the delay and / or non-delivery of the goods, including loss of profit or any loss or damage resulting from delay or emerging production lost as a result of the delay the Client may suffer.
2.6 In case justified of error in delivery Vinuranto only accepts returns on those products unopened and intact.
3.- Right of withdrawal.
3.1 In distance sales, the customer may cancel the contract freely within 7 working days from receipt of the product. The Customer may request a refund of the price Vinuranto through Paypal payment gateway.
3.2 The buyer must pay the direct costs of the return and compensate for any damage to this product. To make the refund the goods must be in perfect condition and unopened. Customer that will return the product purchased must do so in the original packaging. In case to do so by other carrier the Customer shall ensure that the manufacturer's original packaging is not damaged altered deteriorated in any way. Vinuranto reserves the right to make a preliminary analysis of the goods before accepting such return.
3.3 The receipt of the returned goods will not, in any case, suppose the acceptance or conformity of the conditions of it; Vinuranto therefore will have a term of 15 days to manifest the Customer any existing damages to the returned product whose compensation must satisfy the Customer.
3.4 Vinuranto is empowered to suspend and / or cancel the shipment of goods or where appropriate, withdraw and / or terminate the Contract without thereby be liable for damages (including lost profits) whether the client should be affected, voluntarily or involuntarily for any kind of liquidation, insolvency bankrupt lack of legal capacity Fx default or any other evidence in the impairment of the customer.
At the moment of delivery, if you detect some humidity signs outside the box or you suspect of some symptom of brokenness, please do not accept the delivery and contact us as soon as possible so we can manage the issue.
C/Velayos, 14 1º D
In all cases, the goods must be in their original condition, in their original package an case and will be inspected on their return.
For further information read the legal advise.